Using Auto Support Bot is incredibly simple. You can set and reprogram all sorts of keyword-based answers into the chatbot. But in practice, visitors could ask almost any question - and the chatbot may not be able to provide a proper answer. But the software has a solution for this.
If the chatbot cannot answer the question, it displays the following message (you can change the message contents if you wish).If you enter just your email address in the box, I'll forward your question to customer support - Or you can enter another question for me. Even if the chatbot is able to reply, it may not always get it right.
Category: Website Development